Cost & Financing

Where Do I Get Started?

At Mandaya Royal Hospital Puri, we know navigating the insurance coverage process can be an added stress and we strive to make the process as smooth as possible for our patients.

Mandaya Royal Hospital Puri accepts a variety of plans from insurance companies. To verify if your insurance plan is accepted for services please review our list of accepted insurance companies below.

If your insurance company is accepted by Mandaya Royal Hospital Puri: Please contact your insurance company to confirm what care is covered by your plan as well as information on copayments, deductibles and coinsurance amounts.

If your insurance company is not accepted by Mandaya Royal Hospital Puri: This means your insurance plan is considered out-of-network. Please contact your insurance company for more information about what your financial responsibility may be if you choose to receive care at Mandaya Royal Hospital Puri. Mandaya Team will help you with care for all documentation needed for any medical claims

Which Insurance Plans Are Accepted at Mandaya Royal Hospital Puri?

Below is the list of plans that are accepted:

The list below is for reference purposes only and is subject to change. The companies listed are considered participating. Always check with your health plan to confirm that Mandaya Royal Hospital Puri is included.

• ADMEDIKA
• ASIH EKA ABADI, PT (INTERNATIONAL SOS)
• AAI INSURANCE
• AIA FINANCIAL
• BNI LIFE INSURANCE
• PRESTIGE INTERNATIONAL ( JAPAN , MITSUBISHI, TOSHIBA, YAKULT, HITACHI, IZUSU, ETC )
• PJPK SINCAROLUS
• WANAARTHA LIFE
• OWLEXA HEALTHCARE ( JASA MARGA )
• CIGNA LIFE
• BRI Life
• Jiwasraya
• Panindaichi Life
• Askrida
• BCA Life
• PT INTERNATIONAL SERVICES PASIFIC CROSS
• CAR
• FULLERTON
• TIRTA
• GLOBAL ASSISTANCE
• JASINDO
• ADMEDIKA- ADMINISTRASI MEDIKA ( KARYAWAN ADMEDIKA)
• AGI-PT MANDIRI AXA GENERAL INSURANCE
• TMLI- PT TOKIO MARINE LIFE INSURANCE INDONESIA
• PT SUN LIFE FINANCIAL INDONESIA
• PT. HANWHA LIFE INSURANCE (GROUP)
• PT. HANWHA LIFE INSURANCE (INDIVIDU)
• FWD- PT. FWD LIFE INDONESIA
• SQFG- PT. AJ SEQUIS FINANCE GROUP
• AIAFIND- PT. AIA FINANCIAL (INDIVIDU)
• AJML- PT. AJ MEGALIFE
• TPI- PT. TUGU PRATAMA INDONESIA
• HDI- PT. HARMONI DINAMIK INDONESIABUMIDA-PT. ASURANSI BUMIPUTRA MUDA 1967
• BMD_SYA-PT. ASURANSI UMUM BUMIPUTERA MUDA 1967
• SJNKI- SOMPO INSURANCE INDONESIA
• INTRA-ASURANSI INTRA ASIA
• CIGNA- PT. ASURANSI CIGNA
• ASKRIDA- PT. ASURANSI BANGUN ASKRIDA
• ACELIFE- CHUBB LIFE
• DAYIN – ASURANSI DAYIN MITRA
• ZURICH- ZURICH LIFE
• CIGNA_G- ASURANSI CIGNA (CIGNA SHANGHAI)
• C_GIPMI-ASURANSI CIGNA (CIGNA GIPMI)
• PDL-PANIN DAI-CHILIFE
• PLA – PRUDENTIAL LIFE (KHUSUS KARYAWAN)
• BCAL- BCA LIFE INSURANCE
• PLNASS- ASURANSI TUGU KRESNA
• FSCPLA- PRUDENTIAL (FINANCIAL SERVICES CONSULTAN)
• PDSALES- SUNLIFE FINANCIAL (PD SALES)
• ASTRAGH- ASTRA LIFE COB BPJS
• PTCL- PT COMMONWEAL LIFE
• PRUINS- PRUDENTIAL INSURANCE
• CIGNAEB-ASURANSI CIGNA INDONESIA
• GELIIIDV- GREAT EASTERN- INDIVIDU
• CIGNAUS- CIGNA USA
• RAMAINS- PT. ASURANSI RAMA SATRIA WIBAWA
• JMAS- PT ASURANSI JIWA SYARIAH JASA MITRA ABADI
• CLII- CHINA LIFE INDONESIA
• HARTA- ASURANSI HARTA AMAN
• BANKBRI- PT. ASURANSI BRILIFE (KARYAWAN)
• BRILIFE- BRI LIFE INDIVIDU
• BRIGRUP-BRIGRUP (PT ASURANSI BRILIFE)
• BRIBOC- PT ASURANSI BRILIVE (VVIP)
• APRIL- APRIL INSURANCE

Before Your Appointment

To help ensure a smooth billing process, we encourage you to take these steps before your visit at Mandaya Royal Hospital Puri:

1. Confirm that your insurance is accepted at Mandaya Royal Hospital Puri by checking our list of accepted insurance plans or give us a direct call or Whatsapp at xxx.
2. Obtain a referral from your own doctor, if required by your insurance company. Please discuss this with your primary care physician prior to scheduling an appointment with one of our specialists.

Patient Finance and Insurance Information

At Mandaya Royal Hospital Puri, we intend to make our patient’s experience with us a totally satisfying one.

Our pricing policy is transparent and price estimation is provided for procedures. Care is customized, therefore, the cost of treatment will vary among patients. The estimated price represents a possible range of costs only and should not be interpreted as the actual costs of treatment. Pre and post procedure expenses, complication, underlying problems, and home medication, are excluded from the price estimate and will be the responsibility of patient upon discharge date. Medical expenses not covered by a Third Party Payor will be the responsibility of patient upon discharge date.

For self-pay patients, we discuss the costs of procedures and any high cost treatment with our patients before the care begins. Full deposit is required for all procedures including CT/MRI/PET Scan. Initial deposit as estimated is also required for General Medicine Admissions. Once the procedure is done and if there is excess deposit, the money will be refunded to patient. We will also refund in full if the procedure is cancelled in advance unless specified otherwise.

If payment is by credit card, the refund will be through credit line which is subject to the exchange rate of the date of refund. If payment is by cash/debit card, the refund will be by cash or money transfer. All wire transfer refund is subject to bank service charge, exchange rate, the difference of the bank buying and selling rate of the currency.

There are several payment options that patient can choose from.

Payment Options

Cash, credit card and debit card is accepted, as well as 24 different payment options by Midtrans.

E-Money

Card Payment

Bank Transfer

Over-the-Counter

Direct Debit