To be able to use non-Indonesian health insurance at Mandaya Royal Hospital Puri, here are the steps that must be done:

1. Contact your Insurance Provider.
2. Inform your insurance that you are interested in treatment at Mandaya Royal Hospital Puri.
3. Your Insurance Provider will appoint their representative in Indonesia.
4. Representative insurance will coordinate with the hospital administration team for the required the documents for the issuance of guarantee letter.
5. Please wait until there is information from your insurance that the GOP (Guarantee Of Payment) is issued.

Contact our Contact Center for more information

?021-5092 8888 | 0811 1900 2000 (WA Chat only)

1. Contact Your Insurance Contact Center

You can ask a few things like :

• Can it be used at Mandaya Royal Hospital Puri ?
• Benefits of your insurance (outpatient and inpatient)
• Outpatient  and inpatient treatment that are covered
• Any hospital costs that must be borne by you
• What happens when you upgrade  your treatment room?
• What to prepare  for the reimbursment process

2. Check the expiry date on your  insurance card

Make sure  your  insurance card is still active and is not nearing its expiry date at the time of treatment.

3. Contact our Contact Center Agents for more information

?021-5092 8888 | 0811 1900 2000 (WA Chat only)